Legal
Privacy Policy
N M Renovations Ltd respects your privacy. This notice explains what personal information we collect, why we use it and the choices available to you.
1. Who we are
N M Renovations Ltd is the data controller for the personal information described in this policy.
- Company number: 15397032
- Registered office: 20 Wenlock Road, London, England, N1 7GU
- Email: info@nmrenovations.uk
2. Information we may collect
We may collect your name, contact details, project address, budget, proposed dates, messages, drawings, photographs and other information you provide when discussing or carrying out a project. We may also hold records relating to quotations, contracts, invoices, payments, site access, suppliers, subcontractors, health and safety, warranties and certification.
3. How we collect information
Information may be provided directly by you by email, telephone, meetings or the website enquiry form. We may also receive relevant project information from architects, project managers, engineers, surveyors, insurers, building control bodies, suppliers or other members of a project team.
4. Why we use your information
We use personal information to respond to enquiries, prepare quotations, assess and plan work, enter into and perform contracts, manage projects, communicate with the project team, comply with legal and safety duties, maintain financial and insurance records, resolve queries and protect our legitimate business interests.
Our lawful bases will normally be steps taken before entering into a contract, performance of a contract, compliance with legal obligations and our legitimate interests in running and protecting the business. We will rely on consent where the law specifically requires it, including optional analytics or marketing communications.
5. Sharing information
Where reasonably necessary, we may share relevant information with employees, vetted subcontractors, architects, project managers, engineers, surveyors, building control bodies, insurers, professional advisers, accountants, suppliers and IT or email providers. We do not sell personal information.
6. International processing
Some service providers may process information outside the United Kingdom. Where this occurs, we expect appropriate contractual or legal safeguards to be used.
7. How long we keep information
We keep information only for as long as reasonably necessary for the purpose for which it was collected and to meet contractual, tax, insurance, safety and legal requirements. Project and financial records may need to be retained for several years after completion.
8. Security
We take reasonable technical and organisational measures to protect personal information. No system is completely secure, so please avoid sending sensitive information unless it is necessary for the project.
9. Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your information, and to receive certain information in a portable format. You may also withdraw consent where processing is based on consent.
To exercise a right, email info@nmrenovations.uk. We may need to verify your identity before responding.
10. Complaints
Please contact us first so we can try to resolve any concern. You also have the right to complain to the UK Information Commissioner’s Office.
11. Website analytics and cookies
The website does not load optional analytics unless Google Analytics is configured and a visitor has accepted analytics. More information is available in our Cookie Policy.
12. Changes to this policy
We may update this policy when our services, website or legal obligations change. The current version will always be published on this page.